PRIVATE PRESCRIBING CLINIC
Private care for common conditions in Southall & Hillingdon
A pharmacist consultation, with prescribing when appropriate.
Hay fever, a skin problem, heartburn or another everyday health concern? Our private prescribing service focuses on common conditions. Speak to a pharmacist independent prescriber for assessment, advice and treatment when appropriate.
Call your branch so we can check the right care route, suitability, prescriber availability and fee before you book. If an NHS pharmacy service is appropriate, we will explain that option.
- Assessment first
- Fees agreed before booking
- Southall & Hillingdon
Speak to your local pharmacy team
Tell us your main symptoms, how long you have had them and the patient’s age. We will check whether a private assessment or another service is appropriate, then confirm availability, consultation format and fee. You can also walk in to ask.
Southall pharmacy
Hillingdon pharmacy
Individual assessment
Your symptoms and history considered
Clear costs
Fee confirmed before booking
Appropriate treatment
Only when clinically suitable
A next-step plan
Advice, treatment or referral
What is our private prescribing service?
This is a private consultation for common health concerns with a pharmacist independent prescriber. We assess your symptoms, relevant medical history, allergies and medicines, then agree an appropriate plan.
The outcome may be self-care advice, a suitable pharmacy treatment, a private prescription where clinically appropriate, or referral. Not every minor illness needs a prescription or antibiotics. Some symptoms need examination, tests or another clinician.
Common concerns you can ask us about
These examples describe the types of everyday problems the team can help you choose a care route for. They are not a guarantee of private treatment: the pharmacist checks the symptoms, patient’s age and prescriber’s scope before booking.
Coughs, colds, throat & hay fever
Ask about hay fever, cough or cold symptoms, sinus symptoms, sore throat or ear discomfort. We assess the cause and explain whether advice, treatment or another service is appropriate.
Skin complaints
Ask about acne, eczema symptoms, itchy or mild rashes, bites, cold sores or suspected fungal skin problems. Spreading, painful or severe symptoms may need a different care route.
Eye symptoms
Ask for advice on sticky, red, dry or irritated eyes. Eye pain, light sensitivity or a change in vision needs prompt assessment rather than a routine private appointment.
Stomach & digestive symptoms
Ask about heartburn, indigestion, constipation or mild digestive complaints. Persistent, severe or unusual symptoms need assessment for the right next step.
Urinary symptoms & thrush
Ask about urinary discomfort or symptoms you think may be thrush. Suitability depends on age, symptoms, pregnancy and medical history; some patients need NHS Pharmacy First or GP assessment.
Minor aches & everyday concerns
Ask about a minor ache or another common health concern. We review what you have tried and whether a pharmacist consultation is suitable. Injuries or symptoms suggesting a serious problem need another service.
Private prescribing and NHS Pharmacy First
Private prescribing: a paid assessment with a pharmacist independent prescriber. A prescription is issued only when suitable; consultation and any other charges are explained before you agree.
NHS Pharmacy First: NHS-funded consultations for eligible patients in specific clinical pathways. We will check whether it is appropriate before arranging private care. Normal NHS prescription charges can apply to medicines unless you are exempt.
Check NHS Pharmacy First eligibility and conditions. You do not need to pay for a private consultation to access an eligible NHS Pharmacy First assessment.
Your consultation in three steps
A clear process, with time for your questions.
1. Tell us your symptoms
We check the patient’s age, symptoms, the appropriate NHS or private route, availability and any fee.
2. Have an assessment
A pharmacist prescriber discusses your history and medicines, with an examination where needed, to decide on suitable care.
3. Agree your care plan
Leave with advice, treatment where appropriate, or a referral. We explain any medicine costs and the next step if symptoms persist.
Consultation fees and other costs
Contact your branch for the current consultation fee. The team will explain the charge and what is included before you confirm an appointment.
If medication, tests, a further appointment or another service is recommended, we will explain the relevant costs and arrangements before you agree. Do not assume they are included in the consultation fee.
Payment for assessment does not guarantee a prescription, a particular medicine or ongoing treatment. Ask about follow-up arrangements when booking so you know what is and is not included.
Prepare for your appointment
Have a list of your medicines and supplements, allergies, relevant conditions and any recent results available. Think about when symptoms began, how they have changed and what you have already tried.
Let us know if the appointment is for a child or young person, if you are pregnant or breastfeeding, or if you need communication or access support. The team will check whether the service and clinician are suitable.
Some consultations need an in-person examination. Ask the team whether a remote appointment is appropriate for your concern; it is not suitable for every presentation.
When to seek urgent help
Call 999 for chest pain that does not go away, severe breathing difficulty, collapse, signs of a stroke, or another life-threatening emergency. Do not wait for a private appointment or a pharmacy reply.
Seek urgent advice for rapidly worsening symptoms, severe pain, or eye symptoms with pain, light sensitivity or changes in vision. Contact NHS 111 or an appropriate urgent service if you are unsure where to go. A routine private consultation must not delay urgent assessment.
Support from your local pharmacy team
Personal advice
Discuss your needs and relevant medicines.
Clear explanations
Understand options and next steps.
Local access
Speak to Southall or Hillingdon.
Appropriate referral
We explain when another service is needed.
Ask our pharmacy team
Our team can explain suitability, consultation arrangements and the next step. A consultation may lead to advice, treatment where appropriate, or referral.
Rahul Puri
Frequently asked questions
Practical answers before you contact us.
How much does a consultation cost?
Call your branch for the current fee and inclusions. We confirm the charge before you book. Any proposed additional costs are explained before you agree.
Will I definitely receive a prescription?
No. The prescriber must assess whether treatment is clinically appropriate. Advice, further assessment or referral may be the right outcome.
Which common conditions can I ask about?
Examples include hay fever, common skin complaints, digestive symptoms, urinary symptoms and minor aches. These are prompts to contact us, not a promise of treatment. We check the patient’s symptoms, age and the prescriber’s scope first.
Are medicines and tests included?
Do not assume so. The team will explain the consultation fee, any medicine or test charges and what is included before you agree.
Can I walk in or get a same-day appointment?
You can walk in to ask. An appointment depends on a suitable prescriber being available and the concern being appropriate for this service. Call first to avoid a wasted journey.
Can the consultation be remote?
Ask the team. Some concerns need an examination or tests and cannot be managed safely through a remote consultation.
What happens if I need follow-up?
The clinician will explain the recommended next step. Confirm availability and any fee before arranging another appointment; ongoing messaging or follow-up is not automatically included.
Get help with a common health concern
Call Southall or Hillingdon. Tell us your symptoms and we will help you find the right assessment route.
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