We now offer Pharmacy First Services

New Medicines Service

If you’ve recently been prescribed a new medicine from your Doctor to help treat a long-term health condition, our pharmacists at Puri Pharmacy can help you understand your new medicines better.

We work with all the GP surgeries in Southall and Hillingdon and with over 40 years experience, we are experts in medicines.

The New Medicines Service will give you the chance to find out more about your medicine and identify any problems you may be having with them.

Our pharmacists at Puri Pharmacy can answer any queries to help you find the easiest and most effective way of taking your new medicine.

Pharmacy Services Puri Pharmacy

How does the service work?​

1

Engagement

The pharmacy team will tell you about the service when dispensing your new medicine

2

Intervention

You will have your first consultation In store or over the phone with a pharmacist 7 to 14 days after getting your new medicine

3

Follow Up

Have a follow-up consultation A follow-up appointment with a pharmacist 14 to 28 days later after getting your new medicine


Learn more about your new medicines

Our helpful NHS A-Z medicine tool allows you to access all the information you need. Simply type in or search for your medicine. If you have any questions, please contact us.

Health Advice Consultation

What our customers say about our services

Rahul was fantastic with the ear wax removal for me and my brother
Very nice, patient and professional
I would recommend anyone with ear wax to see Mr Rahul at Puri Pharmacy

Ahmed
Earwax Removal

The team at Puri pharmacy have always been extremely helpful and have offered great advice to me over the years. My medication is always ready on time and it’s extremely refreshing to walk in and be greeted with smiles.

Baz S

I was really pleased with the customer service and professionalism carried out by Rahul, he really is a gem.
I had my jab done at this pharmacy, and was happy that I actually had no pain at the time of the jab or afterwards. I would definitely recommend using this pharmacy as the staff are fast, efficient and polite especially Rahul. Thank you Rahul 🙏

Ferhah Ali

Great service and extremely professional staff. Me and my husband just got our vaccines and the whole process was really smooth and stress free. They have thoroughly explained the procedure and the team was absolutely friendly. Keep doing the great work and would highly recommend this place to other people 🙂

Gabriela Apostu

We’re very lucky having a pharmacy locally, with such helpful staff. Being able to telephone or just pop in to request my dad’s prescription means no GP telephone queues do a win/win all round.

Michelle Patis

I regularly visit Puri Pharmacy for my kids prescriptions and thanks to the staff who are very helpful. I never had to wait for long. I recommended others to use this pharmacy for the excellent service. Once they queried my GP about my son’s prescription and got it changed due to previous allergic reaction.

Shahnaz Fatima Syeda

Book an appointment

with Puri Pharmacy using our online booking system

Frequently asked questions

Unsure about your new medicine? We’re here to help, call us to speak to our pharmacy team or visit us at one of our pharmacies in Southall or Hillingdon.

  1. Asthma and COPD
  2. Diabetes (Type 2)
  3. Hypertension
  4. Hypercholesterolaemia
  5. Osteoporosis
  6. Gout
  7. Glaucoma
  8. Epilepsy
  9. Parkinson’s Disease
  10. Urinary incontinence/retention
  11. Heart failure
  12. Acute Coronary Syndromes (ACS)
  13. Atrial fibrillation (AF)
  14. Long term risks of venous thromboembolism/embolism
  15. Stroke / transient ischemic attack (TIA)
  16. Coronary Heart Disease (CHD)

If you have started a new medicine for a long term condition, our pharmacist will speak to you when you collect your medicine for the first time.

The service is free.

Your Local Pharmacy

Proudly serving Southall and Hillingdon, providing pharmacy services for over 40 years. Visit us at one of conveniently located branches.

Local Advice Service

Our pharmacists are here to provide you advice, whenever you need it. In the meantime read our curated guides for health advice.