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Pharmacy First in Southall and Hillingdon

No prescription? No problem!

At Puri Pharmacy, we are committed to providing high-quality healthcare services to our community. Our Pharmacy First service offers a convenient and accessible way for patients in Southall and Hillingdon to receive expert advice and treatment for common health conditions without needing to visit a GP. If you or a family member require treatment for minor ailments, our trained pharmacists are here to help you quickly and efficiently.

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Pharmacy First

What is
Pharmacy First?

The NHS launched the Pharmacy First service on 31st January 2024, allowing community pharmacies to provide consultations and NHS-funded treatments for specific common conditions. This service ensures patients receive timely care while reducing the pressure on GP surgeries and A&E departments.

At Puri Pharmacy in Southall and Hillingdon, our experienced pharmacists can assess, advise, and provide medication where appropriate. This means you can receive treatment without needing a GP appointment, making it an efficient way to manage minor health concerns.

What are the Seven Pharmacy First conditions?

The Pharmacy First service treats seven common conditions, covering different age groups. At Puri Pharmacy, we can give NHS-funded care for:

For these conditions, our pharmacists can provide expert advice, recommend over-the-counter treatments, and, if necessary, supply NHS-funded medication.

Our Pharmacy First Services

We’re pleased to offer treatment for seven common conditions through the Pharmacy First scheme. Book your consultation online or visit us at our Hillingdon or Southall branch.

Pharmacy Advice Flu Support

Acute Sinusitis

Available for patients 12 years and over.

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Pharmacy First Sore Throat

Sore Throat

Available for patients 5 years and older.

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Puri Pharmacy Ear Health

Earache

Available for patients between 1 and 17 years old.

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Puri Pharmacy Insect Bite Service

Infected insect bite

Available for patients of all ages.

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Pharmacy First Impetigo

Impetigo

Available for patients aged 1 year and older.

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Pharmacy First Shingles Treatment Advice

Shingles

Available for patients 18 years and older.

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Urinary Tract Infection

Uncomplicated UTIs

Available for women aged 16 to 64 years.

Find out more
Pharmacy Advice Health Services

Get expert care in Southall and Hillingdon

At Puri Pharmacy, we serve the communities of Southall and Hillingdon, offering a patient-first approach with personalised care. Here’s why we are the best choice for your healthcare needs:

  • Convenient Locations – Our Southall and Hillingdon pharmacies are easy for residents to access.
  • Walk-in Service – No appointment is needed! You can visit us for a consultation.
  • Professional Expertise – Our pharmacists are highly trained to assess and treat minor illnesses.
  • Quick and Efficient – Avoid long GP waiting times and receive treatment the same day.
  • Free NHS Consultations – You won’t have to pay for your consultation or NHS-prescribed treatment if you meet the eligibility criteria.

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with Puri Pharmacy using our online booking system

Pharmacy Services Puri Pharmacy

Benefits of Using the Pharmacy First Service at Puri Pharmacy

By choosing Puri Pharmacy in Southall and Hillingdon, you can enjoy numerous benefits:

  • Faster Access to Care – No need to wait weeks for a GP appointment.
  • NHS-Approved Treatments – Get access to medications funded by the NHS.
  • Personalised Advice – Our pharmacists provide tailored recommendations to support your health.
  • Reduced Pressure on GPs – Freeing up GP appointments for more serious conditions.
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How does Pharmacy First work?

Getting treatment through the Pharmacy First service is simple and hassle-free. Here’s how you can access it at Puri Pharmacy in Southall and Hillingdon:

  1. Walk-In Service – You can visit our pharmacy without an appointment and speak directly to our pharmacist.
  2. NHS Referrals – You may be referred to us by NHS 111, your GP, Urgent Treatment Centres, Emergency Departments, or 999 services.
  3. Pharmacist Consultation—Our pharmacist will assess your condition and provide advice, treatment, or a referral to another healthcare provider if necessary.

Why Local Patients Trust Puri Pharmacy

For over 40 years, Puri Pharmacy has served Southall and Hillingdon communities with trusted pharmacy services. We are known for our patient-first approach, ensuring that every person receives expert care and advice tailored to their needs. Our dedicated team of pharmacists is committed to making healthcare more accessible and convenient for everyone.

By offering the Pharmacy First service, we are helping our community get the care they need, when they need it, without unnecessary delays. Whether you need treatment for a sore throat, an ear infection, or a UTI, you can count on Puri Pharmacy for safe, reliable, and efficient care.

What our customers say about our services

Amazing service from Rahul. Have used the earwax removal service for over a year and he’s always detailed and professional throughout, making it a calm and relaxed process. My family members always use the earwax removal clinic too. I would highly recommend the service for anyone suffering with earwax buildup – please do get your ears checked regularly for crystal clear hearing 🙂

Jay Sood
Earwax Removal in Southall and Hillingdon
Verified review

Rahul was fantastic with the ear wax removal for me and my brother
Very nice, patient and professional
I would recommend anyone with ear wax to see Mr Rahul at Puri Pharmacy

Ahmed
Earwax Removal in Southall and Hillingdon
Verified review

The team at Puri pharmacy have always been extremely helpful and have offered great advice to me over the years. My medication is always ready on time and it’s extremely refreshing to walk in and be greeted with smiles.

Baz S
Repeat Prescriptions
Verified review

I was really pleased with the customer service and professionalism carried out by Rahul, he really is a gem.
I had my jab done at this pharmacy, and was happy that I actually had no pain at the time of the jab or afterwards. I would definitely recommend using this pharmacy as the staff are fast, efficient and polite especially Rahul. Thank you Rahul 🙏

Ferhah Ali
Verified review

Great service and extremely professional staff. Me and my husband just got our vaccines and the whole process was really smooth and stress free. They have thoroughly explained the procedure and the team was absolutely friendly. Keep doing the great work and would highly recommend this place to other people 🙂

Gabriela Apostu
Flu Vaccination in Southall and Hillingdon
Verified review

We’re very lucky having a pharmacy locally, with such helpful staff. Being able to telephone or just pop in to request my dad’s prescription means no GP telephone queues do a win/win all round.

Michelle Patis
Repeat Prescriptions
Verified review

I regularly visit Puri Pharmacy for my kids prescriptions and thanks to the staff who are very helpful. I never had to wait for long. I recommended others to use this pharmacy for the excellent service. Once they queried my GP about my son’s prescription and got it changed due to previous allergic reaction.

Shahnaz Fatima Syeda

I came into the pharmacy today as I realised this morning that I had run out of my medication and Haven advised me that my prescription had just arrived and sorted it out for me there and then. 5* service from an always happy, helpful member of the team. What more can I ask for?

Lin Santa Maria
Repeat Prescriptions
Verified review

Learn more about Pharmacy First

Not sure if Pharmacy First is right for you? We’ve got answers! Dive into our FAQs section for more information about the new Pharmacy First service.

The consultation with our pharmacist is completely free. If we prescribe you a prescription-only-medicine, the price you pay is the same as if it was a normal prescription. If you do not routinely pay, then it is free.

We are able to prescribe certain prescription-only medicines under a Patient Group Directive (PGD), such as antibiotics if appropriate

We understand how busy you are and that is why we can do your consultation over the phone or via video if appropriate. Please note, for any appointments relating to symptoms of ear pain, we must assess you in the pharmacy

You can simply walk into the pharmacy and ask to speak to the pharmacist. If you prefer to book an appointment, you can schedule a free consultation.

You may have to wait a few moments if our pharmacist is busy.

Pharmacy First is an NHS service that allows community pharmacies to provide consultations and NHS-funded treatment for seven common conditions without needing a GP appointment. At Puri Pharmacy in Southall and Hillingdon, our expert team is trained to provide all seven services.

Pharmacy First will enable community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP.

Our pharmacist will consult with you to learn more about your symptoms. We may also check your temperature, blood pressure, and other routine checks to make an accurate diagnosis.

Once that is complete, we can recommend a suitable medicine and give you any other advice.

Acute otitis media (Ear Ache) – 1 to 17 years
Impetigo – 1 year and over
Infected insect bites – 1 year and over
Shingles – 18 years and over
Sinusitis – 12 years and over
Sore throat – 5 years and over
Uncomplicated urinary tract infections – Women 16-64 years

Under the Pharmacy First service, you can receive treatment directly without a referral by visiting Puri Pharmacy in Southall or Hillingdon.

No, the service covers both children and adults. However, age restrictions apply to different conditions. For example, sore throats can be treated for those aged 5+, while sinusitis treatment is available for those aged 12+.

Pharmacy First expands on the existing Community Pharmacist Consultation Service (CPCS) and integrates new treatment pathways for patients.

If you are in Southall or Hillingdon, visit Puri Pharmacy for expert care under the Pharmacy First scheme.

The scheme includes NHS-approved medications for the seven listed conditions, including antibiotics where appropriate.

Currently, chest infections are not included in the Pharmacy First scheme. However, our pharmacists can provide advice and guidance on managing symptoms.

Your Local Pharmacy

Proudly serving Southall and Hillingdon, providing pharmacy services for over 40 years. Visit us at one of conveniently located branches.

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Local Advice Service

Our pharmacists are here to provide you advice, whenever you need it. In the meantime read our curated guides for health advice.

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