What Is Earwax? Learn More About Ear Wax With Puri Pharmacy

Written by Janie AndersonPharmacist, MPharm

Medically reviewed 8 October 2026

Earwax helps protect the skin of the ear canal and usually moves out naturally. Its presence is normal. The question is whether a build-up is causing a problem, not whether every trace should be removed.

What is useful to record before asking for help?

Note hearing changes, discomfort, any discharge and when they started. Tell the clinician about hearing aids, earplugs, previous surgery and products you have already used. Avoid judging the need for treatment solely from wax colour or an online photograph.

Self-care needs the right context

Do not put objects into the ear canal. Ask whether softening drops are appropriate; do not use them with a perforated eardrum. Follow the NHS earwax guidance and the product instructions.

What removal can and cannot promise

Microsuction uses a small suction probe under direct vision. It can help remove obstructing wax, but discomfort, dizziness, canal irritation or hearing-related problems can occur. See UCLH’s explanation of benefits and risks.

Tell the clinician if you feel discomfort and ask to pause when needed. If hearing or other symptoms do not improve, ask what should be assessed next. Do not assume another removal appointment is always the answer.

Ask Rahul

Rahul Puri | Pharmacist

Ear health: assessment, suitable treatment and follow-up

Should I have earwax removed on a fixed schedule?

Ask what is appropriate for your own ear history and symptoms. Some people need planned follow-up, while others do not need regular removal. A useful plan explains why a review is due and what changes should prompt earlier advice.

For more context, read earwax and tinnitus.